THE STARBUCKS EXPERIENCE
5 Principles for Turning Ordinary into Extraordinary
by Joseph Michelli
WHAT WE THINK ABOUT IT
This third-party review of America’s most successful food and beverage chain would undoubtedly receive a stamp of approval from head office. The book offers excellent insight on what allows Starbucks to open 6 new stores per day but often forces the reader to extract their own applications. Skinny business applications, non-fat writing, grande analysis and an extra shot of Starbucks worshiping.
3.5/5 STARS
